Profile & Objective
George has the ability to define, drive, and deliver features and strategies, while managing functional requirements with Senior Executives, Marketing, Software Developers, and Quality Assurance while remaining poised and resilient.
Effective in fast-paced environments, is able to manage the end-to-end ownership of projects – facilitating problem-solving exercises that generate ideas and solutions. Can provide ongoing interaction with cross-disciplinary teams in order to meet schedules, resolve issues, manage launches, post-launch reporting and analysis, and ongoing product development while seeing the big picture, maintaining consumer advocacy and achieving win-win outcomes.
A persuasive communicator chosen as a Human Resource evangelist to speak at the University of Texas, Howard University, and Johns Hopkins University, in an effort to attract Type A candidates for company staffing while employed at RealNetworks, Inc.
Wishes to pursue a position of focus with the value of consumers, product, and revenues. This position should provide many opportunities for an out-of-the-box thinking, goal-oriented, personable individual, wishing to empower and motivate.
Experience
Founding Freelancer, the Gaboink! network, San Antonio, TX 2004-Present
Currently providing Project Plan Development and Project Management services for clients and software developers. Other freelance services include, web design, graphic design, search engine optimization services, and other online marketing and development solutions.
Baseball Carnival Youth Baseball & Sports Training Non-Profit Organization
Currently developing a project plan for a non-profit organization founded to raise abilities, awareness, and finacial support for youth baseball players who may not have the social systems or support systems that readily exposes them to extracurricular activities experienced through baseball.
Senior Technical Program Manager, Amazon.com, Inc., Seattle, WA 2003-2004
Global Site Development
With a very short ramp up period, was able to successfully manage and deploy a contractual obligation with the partner CDNow. This project supports CDNow’s new Personal Buyers Club and has delivered better than expected results. Owner of the refining feature sets required to improve customer experience and conversion efforts.
Managed other partner deliveries scheduled for delivery for Q1 2004 that are key to current Amazon.com business goals.
Senior Technical Program Manager, RealNetworks, Inc., Seattle, WA 1998-2003
RealOne Partner Subscription Services
Successfully managed a development team and deployment programs of the back and front-end architectures, 3rd party partner service offers, Integrations, and value-add technologies required to support RealNetworks’ 3rd party partner subscription business. i.e. (NASCAR, Major League Baseball, CBS Big Brother, CBS Survivor, NBA, ABC News, CNN, CBS, PGA Tour, Playboy.com, Amazon.com, AOL, Post Cereal). This effort involved the cross-pollination of key marketing, development, and support groups. This business and new system facilitated the advertised 1 million RealOne Service subscribers.
Subject matter expertise for all RealNetworks core web applications, user experiences, and development efforts. This expertise afforded the opportunity to provide Inventive solutions to other groups within the company.
Consumer Marketing, Real.com / RealOne Subscription Services / GoldPass
Primary program responsibilities included the management of the daily marketing and business requirements, schedules of consumer experiences, product email campaigns, special offers, and custom projects delivered via RealNetworks’ primary web properties and SuperPass subscription services.
Managed a development team during a two phase project involving the domestic and localized redesign of RealNetworks’ primary web applications and product offerings. Phase I was a 3-month domestic web property redesign involving the new RealOne consumer subscription offers and RealNetworks brand conversions. Phase II included a 6-month, seven language, International experience redesign involving the new RealOne consumer product, subscription offers, branding conversions, and custom geographic detection. This required an imaginative approach with technical and design teams from cross-disciplinary 3rd party localization vendors in order to meet key milestones and schedules.
Real Broadcast Network (RBN)
Responsible for the personal management of client events, signal acquisition, and digital media delivery. Also included the management of the daily business requirements, schedules, risks, and contingencies. Personal client list included but was not limited to: Oxygen Media, Major League Baseball, Sci-Fi.com, Discovery Channel Online, E*Trade Corporation, COREL Corporation, Comedy Central, CBS.com, David Letterman, CBS Big Brother, and The Vatican (Pope).
Other responsibilities and contributions included:
Off-site client consultation & collaborations, resource allocation and management, project tracking/documentation, event budget analysis/tracking, and product research and development.
Consumer Systems, E-Commerce
Managed the architecture and migration of the new RealNetworks e-commerce back-end, web based user interface, and purchase experience that allowed the registration and storage of customer accounts. The results improved RealPlayer Plus sales by 15% and RealJukebox Plus sales by 21%, with an initial average of 2100 registered customers per day. These groundbreaking results are the foundation for the current RealOne Subscription business model.
Freelance E-commerce Consultant, Amarillo, TX 1996-1998
Developed architectures of new e-commerce back-end systems for various online start-up companies during the initial Internet developments.
(E4) K-9 Handler, United States Air Force, Okinawa, Japan 1990-1996
Law Enforcement K-9 Special Forces
Education
The University of Arkansas, Fayetteville, AR - Computer Science Engineering
Cadence Project Management Certification
Community College of the Air Force, Okinawa, Japan
Criminal Justice Associates Degree
